Withdraw a Student

When a student leaves your school, use the Withdraw student tool on the student’s Enrollment tab. The tool records the withdrawal in one step: it sets the enrollment status, saves the withdrawal date and reason, and updates the student’s classes — so the withdrawal is always documented consistently.

Required Access

Admissions — Edit

Default roles: School Admin, Admissions, Office Staff

Withdrawing a student requires the Admissions permission at the Edit level.

Always use the Withdraw student tool

Don’t withdraw a student by simply changing their Status to Withdrawn or Inactive in the Enrollment Status panel. That alone won’t record the withdrawal date or reason, and it won’t update their classes. If you try, Mosaic shows a reminder with a shortcut to the proper tool.

Step 1 — Open the Withdraw student tool

1. Open the student’s profile and go to the Enrollment tab.
2. On the Enrollment Status panel, click the actions menu — the ▾ (caret) button in the panel’s top-right corner.
3. Choose Withdraw student. The withdrawal dialog opens.

Step 2 — Enter the last date of attendance

The first field asks “What date was the student last in attendance?”

Mosaic pre-fills this with the most recent valid school day (it skips weekends and lands on or before the last day of the school year). Adjust it to the student’s actual last day if needed.

This date matters: Mosaic uses it to pre-select the kind of withdrawal in the next step, and it becomes the official withdrawal date on the student’s record.

Step 3 — Choose the kind of withdrawal

Based on the date you entered, Mosaic pre-selects the most likely option under “What kind of withdrawal is this?” You can change the selection if it doesn’t match the situation.

Option	When to use it	What Mosaic does
Mid-year	The student is leaving during the school year.	Sets this year’s status to Withdrawn. Withdraws the student from their classes while keeping any grades they already earned. Year-long classes graded through the first semester keep partial credit.
No significant attendance	The student barely attended, or never really started this year.	Sets this year’s status to Inactive and removes the student from all of their classes.
Early completion	The student finished early, but the year should still count as complete.	Leaves this year’s enrollment unchanged (the student stays Enrolled and keeps their classes and grades) and marks the student Inactive for next year.
Next school year	The student completed the year and is not returning.	Leaves this year’s enrollment unchanged and marks the student Inactive for next year.

How the date drives the suggestion

• A date during the school year suggests Mid-year.
• A date before the school year started suggests No significant attendance.
• A date on or after the last day of school suggests Next school year.

Early completion is never selected automatically — choose it yourself when a student finishes ahead of schedule but should still be counted as completing the year. If you change the date, the suggestion recalculates, so set the date first and then pick the type.

Step 4 — Add a reason and comment

1. Select a Reason for the withdrawal. A reason is required.
2. Optionally add a Comment with any additional detail.

Step 5 — Confirm the withdrawal

Click Withdraw student to apply the changes. Mosaic will:

• Record the withdrawal date, reason, and comment on the student’s record (shown in the Withdrawal Details panel).
• Update the enrollment status and classes according to the option you chose.
• Add an entry to the student’s enrollment journal noting the withdrawal and the date it took effect.

Students not returning next year

When you withdraw a student with Early completion or Next school year, their current-year enrollment is intentionally left untouched — so there’s no obvious change on the current year’s status. Instead, the Enrollment Status panel shows an alert:

This student is withdrawn for next year (2026-2027) and will not return.

Because the student is already withdrawn ahead of time, the Withdraw student option is hidden from the menu for them.

Reviewing the withdrawal

After a withdrawal, the Withdrawal Details panel on the Enrollment tab shows the date, reason, and comment. The Enrollment History panel lists the student’s status for each year, including a future year marked inactive when they have been withdrawn for next year.

FAQ

What’s the difference between “Mid-year” and “No significant attendance”?

Both withdraw the student for the current year, but they handle classes differently. Mid-year preserves any grades the student earned (the class enrollment is kept and marked withdrawn). No significant attendance removes the student from all classes entirely, as if they were never really enrolled this year.

Why can’t I find the Withdraw student option for some students?

The option is hidden when a student is already withdrawn — either their current-year status is already Withdrawn/Inactive, or they have already been withdrawn for next year (via Early completion or Next school year).

Can I re-enroll a student after withdrawing them?

Yes. Edit the relevant year’s Enrollment Status and set the status back to an active value (such as Enrolled), and re-add the student to their classes as needed.