Default Roles

Mosaic is equipped with default roles tailored to meet various generic administrative and user needs that will apply across almost all organizations.

Customization ensures that each user has precisely the right tools and permissions to effectively navigate and utilize the platform; it’s important to note that while these default roles serve as a foundation, they can be fully customized to suit the specific requirements of your organization.

This guide provides a high-level breakdown of each default role and its corresponding access within the application.

Be Aware

This guide is meant to be a high level overview of the permission that each role grants. For the exact details on each role and the precise permissions within, please have an administrator log-on and follow this navigation path:

Mosaic Settings Dropdown (under your name in the top right) → Manage → Users → Edit

Legend

In the role descriptions below, each permission category has a ranking assigned based on the following conditions:

Permission Level	Description
None	Role contains no permissions in this category.
Low	Role contains some permissions in this category.
Moderate	Role contains a majority of the permissions in this category.
High	Role contains nearly all or nearly all permissions in this category.

Principal

Recommended Assignments: Access to this role is intended for principals, deans, or individuals with similar job responsibilities.

Category	Level	Description of Permissions
Student	High	Grants edit access to any and all information relating to students other than their name, grade, and picture.
Staff	High	Grants edit access to basic staff information, notifications, and resources for all faculty. Additionally, this role grants the ability to view attendance entries, health records, and employment records for all staff. Also, for their subordinates, further grants edit access to attendance, health, employment journals, and supervisor journals.
Communication	High	Grants access to send and approve group emails, ability to post and modify all calendar events, edit all contact information, access the Help Desk feature and post new requests, and manage the school cafeteria lunch menu and orders.
Administration	High	Grants edit access to basic features such as profile pictures, all school transportation information, and admissions profiles for new potential students. Also, this role provides broad edit access from an academic standpoint to modify Planbooks, classes, teacher supervision records, Gradebooks, and other academic records. On top of this, the ability to view alumni contact information and library information.
Finances	None	This role does not grant any finance permissions.
System Configuration	Moderate	Grants access to view district, school, calendar, and family access settings. Additionally, allows view access to prior years (history) and edit access to other marking periods. Lastly, provides the user access to journal entries for administration.

Faculty

Recommended Assignments: Access to this role is intended for classroom teachers, educational assistants, student teachers, or individuals with similar job responsibilities.

Category	Level	Description of Permissions
Student	Moderate	Grants access to view basic information for all students. Additionally, for students in their classes, allows view access to all other student information and provides the ability to edit their attendance journal, academic journal, communication journal, discipline entries, and create new discipline journal entries.
Staff	Low	Grants view access to basic staff information and staff schedules for all faculty. Additionally, it provides the ability to view their own attendance entries, health records, employment records, and staff resources.
Communication	Low	Grants access to send group emails, access checklists, access the Help Desk feature and post new requests, and view the school cafeteria lunch menu.
Administration	Low	Grants access to the library feature and the ability to view bus routes and riders.
Finances	None	This role does not grant any finance permissions.
System Configuration	Low	Grants edit access to other marking periods.

Secretary

Recommended Assignments: Access to this role is intended for secretaries, administrative assistants, or individuals with similar job responsibilities.

Category	Level	Description of Permissions
Student	Moderate	Grants view access to all student information except for discipline entries. Also provides the ability to edit student contact information, family access credentials, attendance entries, and admissions records.
Staff	Moderate	Grants view access to basic staff information, staff schedules, attendance entries, employment records, and staff resources. The only edit access granted is to staff profiles, family, and contact information.
Communication	High	Grants access to send and approve group emails, ability to post modify all calendar events, edit all contact information, access the Help Desk feature and post new requests, and manage the school cafeteria lunch menu and orders.
Administration	Low	Grants access to the library feature and ability to edit bus routes, riders, and vehicle information.
Finances	Low	Grants access to edit client accounts.
System Configuration	None	This role does not grant any system configuration permissions.

Business Manager

Recommended Assignments: Access to this role is intended for business managers, school operations managers, or individuals with similar job responsibilities.

Category	Level	Description of Permissions
Student	Low	Grants view access to all student information except for discipline entries. Also provides the ability to edit student contact information, family access credentials, attendance entries, and admissions records.
Staff	Moderate	Grants view access to basic staff information, attendance entries, and employment records for all faculty. Also, for their subordinates, grants edit access to attendance information and the ability to view their staff resources.
Communication	Moderate	Grants access to send group emails, view all contacts, access the Help Desk feature and post new requests, and manage the school cafeteria lunch menu.
Administration	Low	Grants access to the library feature and ability to edit bus routes, riders, and vehicle information.
Finances	Low	Grants access to edit client accounts and view POS system administration.
System Configuration	Low	Grants access to view prior years (history).

School Configuration

Recommended Assignments: Access to this role is intended for network administrators, technology support staff, or individuals with similar job responsibilities.

Category	Level	Description of Permissions
Student	Low	Grants access to view basic information for all students.
Staff	Low	Grants view access to basic staff information for all faculty.
Communication	High	Grants access to send group emails, manage all calendars and events, edit all contact information and general contact journals, edit all checklists, access the Help Desk feature and post new requests, and modify the school cafeteria lunch menu.
Administration	Moderate	Grants edit access to basic features such as profile pictures, manage all libraries, and all school transportation information.
Finances	Low	Grants access to the organization’s accounting system.
System Configuration	High	Grants access to edit school settings, school year calendar settings, form letters, staff user accounts and permissions, staff user account password reset, family access settings, prior years (history), and access to other marking periods. Additionally, allows view access to district settings.

User Accounts

Recommended Assignments: Access to this role is intended for network administrators, technology support staff, or individuals with similar job responsibilities.

Category	Level	Description of Permissions
Student	Low	Grants view access to student names, grade level, and picture. Also provides the ability to edit family access credentials.
Staff	Low	Grants view access to basic staff information.
Communication	Low	Grants access to view all contact information.
Administration	None	This role does not grant any administrative permissions.
Finances	None	This role does not grant any finance permissions.
System Configuration	Moderate	Grants access to edit staff user accounts and permissions. Additionally, allows view access to staff user account password reset, family access settings, prior years (history), and access to other marking periods.

Student Support

Recommended Assignments: Access to this role is intended for counselors, chaplains, special education coordinators, learning support staff, or individuals with similar job responsibilities.

Category	Level	Description of Permissions
Student	High	Grants view access to all student information. Also provides the ability to edit student support records, create discipline journal entries, and edit the following journals: Attendance Journal Health Journal Student Support Journal Communication Journal Admissions Journal Academic Journal
Staff	Low	Grants view access to basic staff information and staff schedules for all faculty.
Communication	Low	Grants access to send and approve group emails and access checklists.
Administration	None	This role does not grant any administrative permissions.
Finances	None	This role does not grant any finance permissions.
System Configuration	None	This role does not grant any system configuration permissions.